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Blue Avenue

RRP $42.95

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Introducing homicide detective Daniel Turner and his troubled friend 'BB' in the first of this atmospheric crime noir series.

Summoned by his old friend, homicide detective Daniel Turner, to identify the trussed-up, naked body of a woman, found wrapped in cellophane amongst a pile of garbage on Blue Avenue, a down-at-heel area of Jacksonville, Florida, businessman William Byrd or 'BB' is in for a shock. He recognises the dead woman as Belinda Mabry, the girl with whom he spent an intense and passionate summer twenty-five years before. What's more, as Daniel informs him, she's the third victim to have met such a hideously gruesome end.Determined to find out what happened to Belinda Mabry and where she'd been for the past twenty-five years, BB must revisit his own troubled past - and discover more than he ever really wanted to know about the woman he once loved. But his investigations are causing serious ripples amongst prominent members of the local community. Has BB found himself on a road of no return?


The Pricing And Revenue Management Of Services

RRP $518.99

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In a world of changing lifestyles brought about by new services, technology and e-commerce, this book enters the arena of contemporary research with particular topicality. Integrating both theory and real world practices, Ng advances the latest concepts in pricing and revenue management for services in a language that is useful, prescriptive and yet thought-provoking.

The first part of the book discusses the buyer as an individual, presenting the concepts behind what motivates purchase and the role of price within the motivation. The second part discusses the buyer in aggregate, investigating advanced demand, price discrimination and segmentation in service. Ng's aim is to offer a strategic guide to increase revenue in services, drawing from various disciplines, whilst maintaining a strong marketing slant. Grounding the book on actual research in services, Ng is keen to highlight how the concepts and theories of pricing strategy can be combined and applied practically in a way that is easy to read and stimulating.

This book will be of much interest to professionals and academics alike, specifically for managers in the service industry and as a text for executive training programmes. It would also be a useful supplementary text for students engaged with marketing and revenue and operations management in services.


More Than Revenue

RRP $217.95

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Taxation in Latin America is largely viewed as a means of generating income to keep the government in business. In recent years, progress has been made towards increasing total revenue, but most countries in the region still lag well behind other countries with similar levels of development. More importantly, Latin American policymakers still largely ignore the potential of taxation to contribute to other important development goals. Yet dependence on consumption taxes such as the VAT and the regressive bent of the personal income tax structure have squandered the opportunity to attack the region's serious income inequality. In addition, the importance of efficiency in taxation has also been underestimated with a proliferation of inefficient ad hoc taxes such as those on bank transactions and exports. Governments have repeatedly missed the chance to influence consumption and production patterns by using taxes to effect relative price changes. More than Revenue aims to provide an up-to-date overview of the current state of taxation in the Latin America and Caribbean (LAC) region, its main reform needs, and possible reform strategies that take into account the likely economic, institutional, and political constraints on the reform process.



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